Our Customer Stories
Behind The Scenes of America's #1 Leading Pergola Brand
Our manufacturing partners use state of the art manufacturing processes and have over 40+ years of experience working with metal, constructions and pergolas.
We carefully package every pergola in 5 to 8 separate boxes to simplify assembly. Each part is individually wrapped and secured to prevent damage.
Our connected warehouse network spans across the U.S., making it easier to reach your region. Your pergola starts its journey closer to you.
We’re a direct-to-consumer brand. No distributors, no retail markups - just premium pergolas at direct-to-consumer pricing, delivered straight to your door.
Why California Builder of the Year chooses Hansø?
17,000+
Units Sold in the USA
Hansø in the Spotlight: As Seen on Live TV
The Most Talked About Pergola in the Press
See How Hansø Transforms Backyards
“I was particularly excited to highlight the Hansø pergola’s...”
“Super easy to assemble. We did it in just a couple of hours and ...”
We purchased for backyard. They sent wrong parts and took for ever(months) to pick bad parts. My pergola leaks, only one side works and Gutter issues Custom service is terrible. Been trying to get support for weeks .. almost a month.I would not purchase again with the knowledge I have now. To much money $10k to be ignored.
We are so impressed with the quality of this pergola! The set up was relatively easy for a 79, 78 and a 75 year old. I do think the instructions could be a little clearer or provide a more detailed video. But it is up!
We are in LOVE with our yard now with the 13x13 Hanso Pergola! We added 2 shades for the summer sun and an outdoor tv, extending the living space of our home. Our pergola lets us enjoy time with family and friends, along with a nice fire in the evenings. Our outdoor life went from boring and uneventful to a place where we are making memories and truly enjoying life! The Hanso team is easy to work with and they truly care about their products. We recently had 65mph winds and the pergola didnt budge! The construction is like no other, proving it is the best one out there, amongst many. If you are considering improving your time outdoors, you will not be disappointed!
We selected the largest percola available at the time to serve as a spa covering. There is plenty of room underneath for both the spa and other furniture. Everything was packed with care and arrived in great condition. Was easy to assemble with 2 adults. Highly recommend purchasing. This is our second pergola from Hanso.
We needed a strong patio cover for the high desert winds. We chose the 10 x 10 model. It's very sturdy and perfect for sun shelter during the days and for viewing the stars at night with the louvers open. It's tall enough that it doesn't obstruct the view from inside. Would highly recommend!
My husband and contractor were able to set up the pergola and 2 screens by working straight for 9 hours in one day. (The parts are heavy). We have kept the slats closed and it has provided lovely shade during the summer. The gutter worked well during recent rain. We rest there during the day and ur family enjoys congregating there in evening. Grateful we made the decision to get Hanso.
So far so good, we’ll see how it fairs through a Montana winter. The wait was excessive, but customer service truly did their best to pacify me through the whole process. Customer service gets an A+! I Packaging was phenomenal, nothing broken, with no missing pieces. We had friends help with the installation, several comments about the shade instructions that were not ideal but we got them up and they work perfectly.
Thank you Hanso! We would highly recommend recommend your product!
We love our new pergola. The main structure was shipped and received within the timeframe quoted upon purchase. Some of the shades came later put the team at Hanso kept us informed of their status until received.
The assembly process was straightforward and the completed structure is stable and strong. The louvres (manual type) operate smoothly and are water tight when closed. The pergola is the perfect size for our new outdoor reclining sola, two recliners and a fire pit table. We will use this outdoor room for three seasons in NY. The heat produced by the fire pit table is held in by the sun shades.
The customer service team was responsive and responded quickly to all of my inquiries along the way.
Thank you Hanso!
I can’t really review it because you have not sent it. Call last Monday said I’d have shipping info last week….still later than I was suppose to have it. 9 days later and I still don’t even have shipping info. I could never with a clear conscience recommend you to any of my friends.
Last week we installed a 13'x19' Hanso Pergola on our back patio and now we are wishing we had done this years ago! So far, this is the hottest week of the year here in SoCal, and because of our Hanso pergola, we are able to be outside in the wonderful shade enjoying the breeze and our backyard birds. It did take us longer to assemble and install than we had thought it would, but we are very satisfied with the quality of the hardware and the finished aesthetic.
"What Stood out to me was its versatility and quality - the..."