I ordered the 13X19 white Pergola. I received it in October and had it installed early November. I can’t wait to really use it this year. It is beautiful . This was the perfect addition to my yard. Will provide the shade that I desperately needed. the quality of the pergola is the best. So worth the money.

I love the gazebo--the installation was simple, well laid out and with quality materials---I just have positive things overall to say. I have two gripes that I hope they will address. One is that the dimensions given are hard to deduce if they are from the edge of the legs or the edge of the mounting plate and it would have been nicer to have center-to-center dimensions from leg to leg to properly place the caissons/mounting substrate. The other is the LED light kit. Mine is a very cool white LED which is very harsh at night on the eyes--it also is not dimmable, which makes it a waste of time and money to me. It is mounted on the side of the gutters facing out in lieu of down, so it is impossible to get out of the glare. 2700K would have been much better, even 3000K, but mine is bluer--probably in the 4000-5000Kelvin range and frankly isn't appropriate. I will have to relight the entire structure and take it off the motor control to make them dimmable.

Just finished construction of 13x19 pergola. Easy install, 2 people, well built and great finished product. Delivery was a bit slow but worth the wait. So happy that I chose Hanso. see video attached

We recently renovated our backyard and were on the lookout for the perfect shade solution. After trying a couple of other products which didn’t quite live up to the hype, we stumbled upon this one. Installation was a breeze, and the quality is top-notch. Our backyard BBQs have been so much more enjoyable without the relentless sun beating down on us. Plus, it's become the talking point when we have guests over. Highly recommend!

After a long delivery delay, it finally did show up and we have it installed. I have not yet installed the heaters or the privacy screens. But I’m very happy with the quality and aesthetic and functionality of the louvers. The installation instructions weren’t very clear. But I think it’s going to work out nicely for us.

It all went well. I would improve the install instructions a bit especially with respect to the installation of the slider for the pulldown screen.

I have installed the pergola but I haven’t put on the shades yet. Went together easy and quickly. I can’t wait until early summer so I can enjoy our deck. The sun is blazing back there in the afternoon and this pergola should do the trick. Shades will be on the Lind side away from the house.

When I started this process of making my summer home into my permanent home I knew I needed a new deck and although I love the sun I don’t like sitting outside in it. I called a couple of local companies who did rainproof pergolas and their prices were close to $30,000. When I stumbled upon your advertising it looked like just what I needed except at that time Hanso didn’t have white ones. I called to verify that and was told in the fall, Hanso would. I waited and placed my order after speaking to someone at Hanso. Your customer service is extraordinary. My son cautioned me that this company was a scam because it seemed too good to be true. Although it took a long time to get my pergola I am thrilled with the pergola. I am 58 years old and I was able to put 90% of this together on my own. I have no experience with this kind of work, but still managed to successfully put it together. The louvre opens and closes in a second and with no effort. As happy as I am with the pergola I wanted to make sure you understood how grateful I am for your support, empathy and helpfulness in securing me with receiving this. I am sure you were tired of my phone calls, but you were always gracious about them. I loved that every call was reiterated in an email so there was verification of what was discussed. I just wanted you to know that I really appreciate your service and this company. I am still in the process of renovating my home, but this is one project I can now check off the list. I have no doubt that future orders are coming your way based on how many neighbors have already admired my new deck and pergola.
Sincerely,
Jacqueline

"The pergola is great, we have it up now, here are a couple of pictures. Do not post those, please.

As for delivery and install, after all the issues with getting the pergola to the US, delivery was great. They called to let us know when it was going to be delivered and got to us without a problem. Installing on the other hand was a nightmare. My contractor set it up for us and it took way longer than expected, the 4 hours mentioned in the website. It took them probably 16-18 hours to get it up and running. Some things that took a long time:
1. taking all the protective plastic out
2. tightening the bolt for every slat, as that can't be done with a screwdriver
3. He mentioned that some of the instructions were not clear/wrong.

Other than that, we love our pergola, has been working fantastic and we get a lot of compliments. We know want to order a screen for the side we thought we wouldn't need."

He got multiple issues about the shades and louvers but customer support was able to assist him with his concerns. He rated that he is so satisfied.

I've seen all the ones they sell at Costco and I've looked them up. Other pergolas, but there is nothing like yours and you see that tiny house in the background. It is it perfectly the the the metal.
Yes, I I thought. It's like, you know, a seamless extension, a seamless, seamless background, yeah.
It looks perfect. It was perfect for that tiny house. I bought it for the tiny. And it was it just it. Just blends really well with it and I was really, really happy that I picked that that one. Perfect.

We love our Pergola and the added bonus of putting up ourselves has given us extra satisfaction. It took my 16 year old daughter and I about 4 hours to assemble it. I do consider myself a bit of a “handy lady” but as advertised the assembly was not difficult at all. We literally had dinner under it the day we built it! Thank you Hanso for providing both a great product and experience for my family!

Final delivery was great, and they are enjoying it so far. Installation was pretty straight forward but need a help from another person and took him 6 hours to put it together.

I was hesitant at first because I’ve seen a lot of pergolas that *look* great in photos but don’t hold up in real life. The MASTER+ proved me wrong the moment I laid eyes on it. The aluminum frame is incredibly thick, the louver system is engineered to perfection, and the powder-coated finish resists scratches like nothing I’ve ever owned before. We installed it right before a storm came through, and while other outdoor setups in my neighborhood suffered damage, mine stood strong—completely unbothered. This isn’t just a pergola; it’s an outdoor fortress.

We installed several MASTER+ pergolas at our event venue, and they’ve become one of the biggest selling points for booking clients. Wedding planners and corporate groups love the ability to create shaded seating areas that still feel open and inviting. The LED lighting adds an extra touch of sophistication in the evenings, making it perfect for high-end events

We get crazy winds where I live, so I needed something that wasn’t just for looks—it had to be tough. The MASTER+ is just that. I’ve seen 50+ mph winds rip through my backyard, and this thing didn’t even move. The reinforced baseplates keep it locked in place, and the weight of the aluminum frame gives it a solid, unshakable feel. It’s rare to find something this strong that also looks so sleek.

We run a high-end design firm, and every detail of our space has to reflect the premium service we provide. The MASTER+ fits seamlessly into our aesthetic—sleek, modern, and exceptionally well-crafted. Clients constantly compliment our outdoor meeting area, and we love that it provides both shade and ventilation in a way that feels natural and effortless.

As a restaurant owner, I needed an outdoor solution that wasn’t just functional but elevated the overall experience for my guests. The MASTER+ did exactly that. The motorized louvers allow us to adjust shade throughout the day, and the built-in drainage system ensures we can still seat guests even when it rains. It’s a stylish, durable investment that has already paid off in customer satisfaction.

I thought a pergola was just... a pergola. Until this. The sheer presence of it is something else. It’s big, bold, and built like a modern architectural masterpiece. It makes every other outdoor structure I’ve owned look cheap by comparison.

If you want a flimsy pergola, keep scrolling. The MASTER+ is a presence. It defines the space, turning an ordinary patio into a designer-level setup. The LED lighting adds ambiance, the remote-controlled louvers make shade effortless, and the weight of the thing? Reassuringly solid.

Our showroom needed an outdoor structure that could withstand constant exposure to the elements while maintaining a luxury feel. The MASTER+ not only meets our durability requirements but also enhances the entire look of our commercial space. It’s a high-quality solution that gives us confidence in both its performance and long-term value

I used to avoid sitting outside when it was too hot or too bright. Not anymore. The adjustable shade makes any time of day feel perfect, and the LEDs at night? A vibe. This is outdoor living done right.

I’ve had pergolas before that looked great on day one but aged poorly. The MASTER+? It’s not just aesthetics—it’s built with purpose. The materials are top-tier, the functionality is seamless, and it actually makes spending time outside better.

I was originally looking at cheaper pergola options, but I’m so glad I went with the MASTER+. The difference in quality is night and day. The frame is solid and heavy, the motorized louvers move smoothly, and the finish is pristine. This is the kind of purchase that makes you wonder why you ever settled for less before.

Before this, my patio felt... fine. Now? It’s the highlight of my home. The louvers adjust with a whisper, the drainage system is genius, and the structure itself? Immovable. Wind, rain, sun—nothing phases this thing. It’s elevated outdoor living.