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NEW & IMPROVED: Hansø 3rd Gen PRO+ Pergola

Hanso Aluminum Pergola Kit

Happy Customers:

  • American Company

  • 72-120 MPH Windproof

  • Expedited Delivery Opt.

  • 4-Seasons Ready

Pergola Size:
Color:
Style:

Total Price:

Sale price$5,997.00
/
"Customer service was A+ Every team member was helpful, knowledgeable and made me feel valued as a customer. Their set up instructions easy and thorough. Product beautiful and solid. We are very happy with our beautiful Hanso pergola!"
Michelle N.
 | Verified Customer

  • 10-Year Warranty

  • 100-day money back

  • 10-Year Warranty

  • American Company

  • 100-day money back

  • 72-120 MPH Windproof

  • Expedited Delivery Opt.

  • 4-Seasons Ready

Need a helping hand? We are here for you

9AM to 8PM EST / 6AM to 5PM PST M-F
9AM to 5PM EST / 6AM to 2PM PST Sat-Sun

Elevate Your Everyday Living With Hansø

Elevate Your Everyday Living

Daily moments made magical

Hansø: Daily moments made magical

American quality, Scandinavian design

10-Year Warranty

72-120 MPH wind resistance

Up to 8x Lower Price

Designed for 4 Seasons

*Properly mounted With Cement Our Pergola Can Withstand up to 72 MPH Winds, with Louvers Open Up to 120 MPH

100% Rust & Rainproof Roof

Efficient S-Shaped Waterproof Roof Blades

Integrated Water Drainage System via Pergola Poles

Louvers to Control the Sun

Take command of your comfort, controlling in the sunlight without being overwhelmed by its intensity.

Optional Retractable Sunshades

Preserve your personal space with Hanso's adaptable sunshades and seclusion walls. Maintain the confidentiality of your pergola kit experiences, ensuring they remain exclusive to you.

Product Overview

Pergola sizes & technical information

Hansø Pergola Technical Information

10’x10’ Freestanding

10’x13' Freestanding

13'x13’ Freestanding

13'x19’ Freestanding

10'x10’ Wallmounted

10'x13’ Wallmounted

13'x13’ Wallmounted

13X19manLarge

72 - 120 MPH Wind Resistance: It's tested and certified to withstand the early beginning of hurricane-force winds and has a rating of up to 72 mph (if appropriately mounted) and 120 mph with louvers open.

25 PSF Snow Load With Louvers Closed: Our industry leading louvers are certified and tested to support up to 25 PSF of continuous snow load (around 4-feet of fresh snow). Alternatively if you're expecting a heavy snowfall - just open up the louvers and you will have nothing to worry about.

5x Stronger Construction: Our pergola is built with intricate engineering methods. Offering up to 5 times sheer construction strength to other market alternatives.

x2 Thicker Scratch, UV Proof Powder Coating Finish: Our powder coated finish is 2x thicker than most alternatives, offering unparalleled protection from sun and scratches.

4-Seasons Ready: Designed to endure all weather condition and built with a four-seasons-ready construction.

State of Art Water Drainage System: Features integrated water drainage system via integrated gutters and pergola poles.

100% Maintaince Free Construction: Our pergolas are virtually maintenance-free, ensuring lasting beauty with minimal effort.

Hanso vs. other brands

Hansø compared to other pergolas

Discover the unparalleled advantages of Hansø Aluminum Pergolas as we go head-to-head with other pergolas in the market. Here's how we stand out:

Expensive Custom Made Pergolas Cheap Aluminum Pergolas Wooden Pergolas
Hansø PRO+ Pergola Kit
  • Renson
  • Struxure
  • Purple Leaf
  • Mirador
  • Sorara
  • Other Similar Brands
Yardistry
Price $5 997 - $11 997
  • $40000 - $180000
  • $25000 - $80000
  • $2500 - $8000
  • $3300 - 6000
  • $2400 - $4500
  • $3500 - 12000
$1500 - $8000
Company Background US Company
  • EU Company
  • US Company
  • Chinese Owned Company
  • Chinese Owned Company
  • Chinese Owned Company
  • Chinese or EU Companies
US Company
Quality Extremely High
  • Extremely High
  • High
  • Medium
  • Medium
  • Medium
  • Medium
Good
Warranty 10-Years
  • 10-Years
  • 10-Years
  • N/A
  • 2 Years
  • 2-5 Years
  • 2-5 Years
1 Year
Expected Longevity 30+ Years
  • 30+ Years
  • 20-30 Years
  • 2-3 Years
  • 2-5 Years
  • 2-5 Years
  • 2-5 Years
2-5 Years
Wind Resistance 72-120 MPH
  • 100-120MPH
  • 100MPH
  • 40-45 MPH (dangerous)
  • N/A (dangerous)
  • 70 MPH
  • 50-70 MPH (dangerous)
50-70 MPH (dangerous)
Frame Material 100% Aluminum
  • 100% Aluminum
  • 100% Aluminum
  • Aluminum Mixed with Steel (prone to rust)
  • Aluminum Mixed with Steel (prone to rust)
  • Aluminum Mixed with Steel (prone to rust)
  • Aluminum Mixed with Steel (prone to rust)
Cedar (starts to warp and rot + needs yearly maintenance)
Frame Mounting System 16 Screws
  • 16 Screws
  • 16 Screws
  • 16 Screws
  • 16 Screws
  • 16 Screws
  • 12 or 16 Screws
16 Screws (potentially unstable)
Anti-Scratch Powder Coating 3 Layers
  • 2 Layers
  • 2 Layers
  • 1 Layer
  • 2 Layers
  • 2 Layers
  • 1-2 Layers
N/A
Maintenance Maintenance Free
  • Yearly Cleaning
  • Maintenance Free
  • Regular Cleaning
  • Yearly Cleaning
  • Regular Cleaning
  • Regular Cleaning
Yearly Coating Required
Reviews: 4.8 on TrustPilot
  • 2.6 on EU TrustPilot
  • 4.1 on Facebook (no other place)
  • 4.4 on Wayfair
  • 4.6 on Costco
  • 2.1 on Google
  • 2.4-4 on Google
3.8 on TrustPilot
Estimated Delivery Time: 8-12 weeks
  • 8-12 weeks (plus a few visits)
  • 6-8 weeks (plus a few visits)
  • 2-15 days
  • 2-15 days
  • 2-15 days
  • 2-45 days
5 days to 8 weeks

When choosing a pergola, invest wisely. Hansø Aluminum Pergolas offer unbeatable quality, safety, and affordability, making them the optimal choice for those seeking a durable and stylish outdoor addition.

How you get 8x Lower price

Traditional vs. hansø way

Experience the luxury of a high-quality pergola at an unbeatable price with our direct-to-consumer model.

Typical pergolas of this caliber, can range from $30,000 to an astonishing $150,000.

This inflated cost is the result of a traditional supply chain involving 7-10 intermediaries, each adding significant markups of 50-200% at every stage.

We revolutionize this process by eliminating up to 5 middlemen from the equation, slashing those hefty profit margins.

This streamlined approach allows us to offer our premium pergolas at prices up to 8 times lower than the market average.

Enjoy the best of both worlds – exceptional quality and affordability – with our direct-

Assembly & mounting

Easy Assembly, in just 2-4 hours

Putting together our Hanso pergola is as simple as building any do-it-yourself furniture, like what you'd get from IKEA. You don't need any special skills or knowledge beforehand. We provide an easy-to-follow assembly manual with our pergola. It usually takes 2 people about 2 to 4 hours to fully assemble it.

Below, you'll find a complete assembly video and instructions to help you out.

Or you can reach out to a local installer through Angi.com or Houzz.com. Usually, they charge around $1,000 to $1,500, which is much cheaper compared to the $3,500 to $5,000 installation fees that local pergola companies charge.

Step 1 - Attach Base Plates

Assemble base plates to posts using two screws.

Step 2 - Connect Posts & Raise

Attach structural beams to posts and raise them up (2-3 people recommended in this work).

Step 3 - Attach Rain Gutters

Attach all four rain gutters to beams.

Step 4 - Attach Louvers

Attach and secure all louvers to complete roof coverage.

Step 5 - Mount to Foundation

Square pergola on all sides and a cross dimensional measurement and mount to foundation.

Shipping & returns

Shipping & Returns Information

Regular Shipping: Manufacturing and shipping take 10-14 weeks (depending on location, queue, and availability).

Cost: $395 anywhere in the US.

Expedited Shipping: Ships out in 5-25 days. Please call our pergola expert to check in-stock availability for your desired model and size.

Cost: $795 anywhere in the US.

100-Day Returns: If you are not satisfied with our product for any reason, you have 100 days from the date of receipt to return it. Return fees apply.

10-year warranty

Built To Last 30 Years

10-Year Limited Warranty on Our Pergolas:

At Hanso, we stand behind the quality of our products. That's why we offer an extensive 10-year limited warranty on our Hanso PRO+ pergola. This warranty covers any manufacturing defects, including the durability of the aluminum frame and the functionality of the manual louver opening and closing mechanisms.

To activate your warranty, simply register your product by emailing us at support@hansohome.com within one month of the delivery date. This quick step ensures that you enjoy peace of mind, knowing that your investment is protected for years to come.

Frequently Asked Questions

  • General
  • Product Features
  • Installation & Assembly
  • Warranty & Returns

How can you bring 8x the better price & better quality at the same time?

Normally high-quality pergola like ours from a local contractor would cost $30 000, $80 000 or even $150 000. (These are the actual quotes our customers got before discovering us)

This happens because a typical supply chain involves about 7-10 parties, each adding their own +70-200% profit margins at each stage of the supply chain.

Involving parties like Local Contractor, Local Distributor, Regional Distributor, Intermediary Warehouse, Brand, Manufacturer etc.

We cut up to 5 middlemen and their profit margins and bring this product directly to the consumer at about 8x better price.

At the same time, improving quality and reducing manufacturing defects due to standardized manufacturing.

Hanso vs. cheaper pergolas on Amazon or Costco?

Cheaper Metal/Aluminum Options:

The low-cost metal/aluminum options available on Amazon, Costco, or some Online brands are cheaper for a reason.

The majority are produced by Chinese or EU owned brands that prioritize minimizing costs for the general consumer. Often trying to knockoff our product and design.

This often leads to compromises in metal quality, thickness, paint choices, manufacturing and assembly standards, and product longevity.

Consequently this leads to issues such as inadequate wind resistance caused safety concerns, waterproofing issues, small connecting parts rusting within 1-2 years, structural instability, and overall rattling sounds and squeaking.

Typically, these products offer limited warranties of only 1-3 years (up to 5 in some rare cases) and are known for poor or nonexistent customer support.

We encourage you to read their reviews and search for feedback on third-party websites where reviews are unedited, or even personally inspect the products available at stores like Costco.

We are confident in the superior quality of our products.

For context, OUR COST to manufacture and deliver our pergolas far exceeds the SELLING price a lot of these brands sell it to you for.

Our pergolas come with 10-years warranty and are built to last 30+ years. A top-level standard you would only get from $30,000+ pergola.

Wooden Options:

In the 21st century, wooden pergolas are an outdated option when compared to more modern and durable alternatives like aluminum pergolas.

While wooden ones can be appealing design wise, they often come with issues like splintering, warping, and rotting. A lot of pergolas becoming unrecognizable in just 2-3 years due to daily wear and tear of elements.

They require a lot of maintenance like yearly sealing to protect against the elements and canvas covers replacement every 2-3 years due to water and sun damage.

Hanso vs. Expensive Pergolas?

A custom pergola can cost $30,000, $80,000, or even $150,000.

However, a high price doesn't necessarily mean higher quality. Often, you're actually paying for unnecessary markups from 5-7 middlemen in the outdated supply chain.

We eliminate these middlemen, bringing the pergola directly to you, and adopt the highest quality standardized manufacturing processes.

This approach enables us to invest more in raw materials and craftsmanship, ensuring a superior quality that matches or even surpasses that of any custom pergola.

Can you tell me more about your quality standards?

We're confident that our PRO+ Pergola offers the best combination of quality and price currently available in the market by far. It provides quality comparable to pergolas priced between $30,000 - $150,000, but at a fraction of the cost.

Here's why we're so sure of it:

1) We have over 40+ years of experience in pergola manufacturing.

2) Our company believes in American quality, over-engineering even the smallest parts to ensure they are stronger and last longer than necessary.

3) We use only the highest quality raw metals, materials, and manufacturing methods for pergolas, prioritizing quality over cost-saving here.

4) Manufacturing thousands of pergolas each year allows us to leverage economies of scale and standardize manufacturing processes. This avoids typical quality issues and saves costs, enabling us to use better quality materials at an amazing price point.

5) We're so confident in our pergola that we offer a 10-year warranty for manufacturing defects, as we've built it to last over 30 years.

Do you offer financing or payment plans?

Yes we offer financing and installment payment plans through Klarna. So you buy now and pay with Klarna at your own pace. How it works is at checkout you select Klarna, choose your payment plan (different plans may be shown depending on a couple factors). Then simply complete your checkout. The amount will be charged based on the payment plan used.

Is height adjustable?

No, the height is not standardly adjustable; it's set at 8.2 ft, a size that perfectly fits a tall adult and tucks under most home roofs.

However, if you want to adjust it, there are a few workarounds our customers use.

To increase the height, they build the pergola on cement and brick platforms easily adding 1-3ft.

To decrease the height, some customers cut the legs (but this will void the warranty).

Can the Hanso pergola withstand any weather condition?

Yes, our Hanso pergola is designed to withstand almost hurricane-force winds (when properly mounted), and even the first stages of a hurricane with louvers open, as well as heavy snow loads, rain, and intense heat.

We've constructed it to be durable and heavy-duty, ensuring it lasts for over 30 years.

What is the snow load of the Hanso PRO+ pergola?

It can support 25 pounds per square foot with the louvers closed, and there's no limit to the load it can bear with the louvers open.

What is the wind load of Hanso PRO+ Pergola?

It's tested and certified to withstand the early stages of hurricane-force winds, with a rating of up to 72 mph with the louvers closed (if properly mounted into the ground) and 120 mph with the louvers open.

For reference, at 60 mph, widespread damage occurs, such as larger trees being blown over and uprooted. Therefore, our improved PRO+ Pergola is perfectly suitable even for extremely windy areas.

Is the roof of the Hanso PRO+ pergola Rain-proof?

These models can withstand a variety of typical weather conditions.

The S-shaped blades on the roof direct rainwater into the guttering system, which then channels the water down through the legs, internally.

In the event of extreme weather phenomena or torrential downpours, minor leakage may occur. This is because the drainage system may struggle to handle the sheer volume of water, causing it to overflow, akin to the guttering on a house or an external drain.

Is it easy to self-assemble?

Yes, it's as easy as assembling any self-assembly furniture (like IKEA). No prior skills or knowledge are needed.

We have an assembly manual that come with our Hanso pergola, and it takes 2-4 hours and 2+ people to assemble fully.

You can find instructional video on the website.

Do you offer installation service?

Unfortunately, due to our business model, we currently can't provide an installation team (this is how we pass savings on to you).

However, you can find a suitable local partner for installation through our third-party partner, www.angi.com, at a cost of $500-$1,500 (for reference pergola brands often charge ~$5,000 for installation, so it’s a steal.)

Alternatively, two people should be able to easily assemble the pergola themselves in 2-4 hours, even with minimal DIY experience.

What foundation do I need for my Hanso pergola?

The pergola can be set up and fastened onto a range of flat, stable surfaces, provided that the dimensions of the space are suitable.

Compatible surfaces include concrete, resin, paving slabs, wooden and composite decking, porcelain tiles, and various other types of tile.

While it’s not strictly necessary, we do suggest placing concrete pads beneath the porcelain tiles at the points where the pergola’s feet will rest, or even opting for a full concrete base instead of sand or hardcore.

This can help enhance the structure’s stability and longevity

Can the Hanso pergola be moved once assembled?

Yes, the pergola can be moved once installed, it can also be disassembled if you're moving a house.

How heavy is the packaging?

You can expect the packages to weight 250 to 350 lbs depending on specs and size.

Can I get spare parts for my Hanso pergola?

Yes. You can order pergola's spare parts. Just contact our support through contact page on the website.

How does 100-Days Trial & Returns Work?

Purchase, assemble, and experience our product.

If you find it's not for you within 100 days, let us know. In line with our terms of purchase, we will refund you shortly after receiving and inspecting your return.

We’re proud to tell you that our return rate is less than 0.1%.

How does 10-Year Warranty work?

We offer a 10-years limited warranty on our pergolas against any manufacturing defects, including the aluminum frame and the manual louver opening and closing mechanisms.

Upon product delivery please register your warranty at support@hansohome.com within 1 month of delivery date.

10,000+

Happy Customers

4.8

10,000+

Happy Customers

4.8

4.8 out of 5 stars based on 407 reviews

“A Garden Must Have That Can Add $27k to Your Home Value”

"Hanso, the world's most popular pergola brand can boost your home's value by $27k and effectively pay for itself."

“Top Quality. This Pergola is Built to Last 30+ Years!”

“Hanso offers a minimalist style that can match any backyard vibe. The pergola has a 10-year warranty and is built to last for at least 30 years.”

“Thousands of U.S. Contractors Recommend Hanso’s Pergola Kit”

“You can transform any outdoor space with the World’s Most Popular Pergola Brand - Hanso. Fraction of the cost and unbeatable quality.”

“Easy to Assemble. Save THOUSANDS With This Pergola”

Chic and rust-proof pergola that withstands rain, snow, and wind while adding function to your yard (and try it risk-free for 100 days!)

Elevate Your Everyday Living With Hansø

Elevate Your Everyday Living

Daily moments made magical

Hansø: Daily moments made magical

American quality, Scandinavian design

10-Year Warranty

72-120 MPH wind resistance

Up to 8x Lower Price

Designed for 4 Seasons

*Properly mounted With Cement Our Pergola Can Withstand up to 72 MPH Winds, with Louvers Open Up to 120 MPH

100% Rust & Rainproof Roof

Efficient S-Shaped Waterproof Roof Blades

Integrated Water Drainage System via Pergola Poles

Louvers to Control the Sun

Take command of your comfort, controlling in the sunlight without being overwhelmed by its intensity.

Optional Retractable Sunshades

Preserve your personal space with Hanso's adaptable sunshades and seclusion walls. Maintain the confidentiality of your pergola kit experiences, ensuring they remain exclusive to you.

New 3rd Gen. PRO+ Hanso Pergola

Hanso 3rd Gen PRO+ Pergola

World’s Most Popular pergola, now Better than Ever

The Only Pergola Kit Built to Last 30+ Years

72 - 120 MPH Wind Resistance

It's tested and certified to withstand the early beginning of hurricane-force winds and has a rating of up to 72 mph (if appropriately mounted) and 120 mph with louvers open.

5x Stronger Frame vs. Competitors

Our pergola is built with intricate engineering methods used for the world's tallest buildings. Offering up to 5 times sheer construction strength to other market alternatives.

2x Thicker, Scratch & UV-Proof Coating

Our powder coated finish is 2x thicker than most competitors, combines exceptional durability with stunning visual appeal, offering unparalleled protection from sun and scratches.

100% Rust-proof Aluminum Alloy

We use a high-quality aluminum alloy, superior to the common 'fake' Chinese aluminum mixed with steel. Our alloy ensures greater strength, lighter weight, and rust resistance.

6x Superior Longevity vs. Competitors

Our pergola is built prioritizing quality to ensure it lasts for 30 years or more. This contrasts sharply with the majority of pergolas on the market, which typically last only 4-5 years.

Optional Automatic Roof & Enhanced LED Lighting Kit

Our pergola now comes with an option automatic, remote-controlled electric roof and customizable LED lighting, offering both aesthetic appeal and functionality. These advanced features, blending seamlessly with high-end outdoor décor, allow for the perfect ambiance for any occasion.

Want More Information About Hansø Aluminum Pergola?

Find out more about Hansø

Download our brochures

#1 Most Popular pergola brand in the World

#1 pergola brand

Hansø vs. other pergolas

Expensive Custom Made Pergolas Cheap Aluminum Pergolas Wooden Pergolas
Hansø PRO+ Pergola Kit
  • Renson
  • Struxure
  • Purple Leaf
  • Mirador
  • Sorara
  • Other Similar Brands
Yardistry
Price $5 997 - $11 997
  • $40000 - $180000
  • $25000 - $80000
  • $2500 - $8000
  • $3300 - 6000
  • $2400 - $4500
  • $3300 - $12000
$1500 - $8000
Company Background US Company
  • EU Company
  • US Company
  • Chinese Owned Company
  • Chinese Owned Company
  • Chinese Owned Company
  • Chinese or EU Companies
US Company
Quality Extremely High
  • Extremely High
  • High
  • Medium
  • Medium
  • Medium
  • Medium
Good
Warranty 10-Years
  • 10-Years
  • 10-Years
  • N/A
  • 2 Years
  • 2-5 Years
  • 2-10 Years Limited
1 Year
Expected Longevity 30+ Years
  • 30+ Years
  • 20-30 Years
  • 2-3 Years
  • 5 Years
  • 2-5 Years
  • 2-5 Years
2-5 Years
Wind Resistance 72-120 MPH
  • 100-120MPH
  • 100MPH
  • 40-45 MPH (Dangerous)
  • 75 MPH
  • 70 MPH
  • 50-70MPH (Dangerous)
50-70 MPH (dangerous)
Frame Material 100% Aluminum
  • 100% Aluminum
  • 100% Aluminum
  • Aluminum Mixed with Steel (prone to rust)
  • Aluminum Mixed with Steel (prone to rust)
  • Aluminum Mixed with Steel (prone to rust)
  • Aluminum Mixed with Steel (prone to rust)
Cedar (starts to warp and rot + needs yearly maintenance)
Anti-Scratch Powder Coating 3 Layers
  • 2 Layers
  • 2 Layers
  • 1 Layer
  • N/A
  • 2 Layers
  • 1-2 Layers
N/A
Maintenance Maintenance Free
  • Yearly Cleaning
  • Maintenance Free
  • Regular Cleaning
  • Regular Cleaning
  • Regular Cleaning
  • Regular Cleaning
Yearly Coating Required
Reviews: 4.8 on TrustPilot
  • 2.6 on EU TrustPilot
  • 4.1 on Facebook (no other place)
  • 4.4 on Wayfair
  • 4.6 on Costco
  • 2.1 on Google
  • 2.4-4 on Google
3.8 on TrustPilot
Estimated Delivery Time: 10-14 weeks
  • 8-12 weeks (plus a few visits)
  • 6-8 weeks (plus a few visits)
  • 2-15 days
  • 2-15 days
  • 2-15 days
  • 2-45 days
5 days to 8 weeks

Customer Reviews

Based on 409 reviews
85%
(349)
13%
(54)
1%
(6)
0%
(0)
0%
(0)
J
John D. (Washington, US)
Beautiful addition

Just finished construction of 13x19 pergola. Easy install, 2 people, well built and great finished product. Delivery was a bit slow but worth the wait. So happy that I chose Hanso. see video attached

Judge.me YouTube video placeholder
C
Casey
We recently renovated our backyard

We recently renovated our backyard and were on the lookout for the perfect shade solution. After trying a couple of other products which didn’t quite live up to the hype, we stumbled upon this one. Installation was a breeze, and the quality is top-notch. Our backyard BBQs have been so much more enjoyable without the relentless sun beating down on us. Plus, it's become the talking point when we have guests over. Highly recommend!

R
Ralph Weiche Leth

After a long delivery delay, it finally did show up and we have it installed. I have not yet installed the heaters or the privacy screens. But I’m very happy with the quality and aesthetic and functionality of the louvers. The installation instructions weren’t very clear. But I think it’s going to work out nicely for us.

J
Julio Murillo

It all went well. I would improve the install instructions a bit especially with respect to the installation of the slider for the pulldown screen.

J
Jasen Krueger

I have installed the pergola but I haven’t put on the shades yet. Went together easy and quickly. I can’t wait until early summer so I can enjoy our deck. The sun is blazing back there in the afternoon and this pergola should do the trick. Shades will be on the Lind side away from the house.

J
Jacqueline Sapinski

When I started this process of making my summer home into my permanent home I knew I needed a new deck and although I love the sun I don’t like sitting outside in it. I called a couple of local companies who did rainproof pergolas and their prices were close to $30,000. When I stumbled upon your advertising it looked like just what I needed except at that time Hanso didn’t have white ones. I called to verify that and was told in the fall, Hanso would. I waited and placed my order after speaking to someone at Hanso. Your customer service is extraordinary. My son cautioned me that this company was a scam because it seemed too good to be true. Although it took a long time to get my pergola I am thrilled with the pergola. I am 58 years old and I was able to put 90% of this together on my own. I have no experience with this kind of work, but still managed to successfully put it together. The louvre opens and closes in a second and with no effort. As happy as I am with the pergola I wanted to make sure you understood how grateful I am for your support, empathy and helpfulness in securing me with receiving this. I am sure you were tired of my phone calls, but you were always gracious about them. I loved that every call was reiterated in an email so there was verification of what was discussed. I just wanted you to know that I really appreciate your service and this company. I am still in the process of renovating my home, but this is one project I can now check off the list. I have no doubt that future orders are coming your way based on how many neighbors have already admired my new deck and pergola.
Sincerely,
Jacqueline

G
Gabriela Cassarino

"The pergola is great, we have it up now, here are a couple of pictures. Do not post those, please.

As for delivery and install, after all the issues with getting the pergola to the US, delivery was great. They called to let us know when it was going to be delivered and got to us without a problem. Installing on the other hand was a nightmare. My contractor set it up for us and it took way longer than expected, the 4 hours mentioned in the website. It took them probably 16-18 hours to get it up and running. Some things that took a long time:
1. taking all the protective plastic out
2. tightening the bolt for every slat, as that can't be done with a screwdriver
3. He mentioned that some of the instructions were not clear/wrong.

Other than that, we love our pergola, has been working fantastic and we get a lot of compliments. We know want to order a screen for the side we thought we wouldn't need."

F
Fred Komoroski

He got multiple issues about the shades and louvers but customer support was able to assist him with his concerns. He rated that he is so satisfied.

D
Denise Catalano

I've seen all the ones they sell at Costco and I've looked them up. Other pergolas, but there is nothing like yours and you see that tiny house in the background. It is it perfectly the the the metal.
Yes, I I thought. It's like, you know, a seamless extension, a seamless, seamless background, yeah.
It looks perfect. It was perfect for that tiny house. I bought it for the tiny. And it was it just it. Just blends really well with it and I was really, really happy that I picked that that one. Perfect.

C
Cathy Melanson

We love our Pergola and the added bonus of putting up ourselves has given us extra satisfaction. It took my 16 year old daughter and I about 4 hours to assemble it. I do consider myself a bit of a “handy lady” but as advertised the assembly was not difficult at all. We literally had dinner under it the day we built it! Thank you Hanso for providing both a great product and experience for my family!