Invest in Quality
Cozy family weekends outdoors, or a chilled evening with friends. Have some mates for a BBQ, spoil a loved one with a romantic dinner outdoors, or simply sit with a cup of coffee and enjoy being in the moment. With Hanso in your life, it's time to live the luxury you've always wanted.
Frequently asked questions
Normally high-quality pergola like ours from a local contractor would cost $30 000, $80 000 or even $150 000. (These are the actual quotes our customers got before discovering us)
This happens because a typical supply chain involves about 7-10 parties, each adding their own +70-200% profit margins at each stage of the supply chain.
Involving parties like Local Contractor, Local Distributor, Regional Distributor, Intermediary Warehouse, Brand, Manufacturer etc.
We cut up to 5 middlemen and their profit margins and bring this product directly to the consumer at about 8x better price.
At the same time, improving quality and reducing manufacturing defects due to standardized manufacturing.
At Hanso, we take pride in the quality of our pergolas. They come with a limited 10-year warranty and are built to last 30+ years.
The cheap options you can find on Amazon or Costco are cheap for a reason. We incentivize you to look at their reviews.
Wooden ones are known to come with splintered wood and start rotting, moving and disassembling within the first 2-3 years of use. They often are unstable in winds and could easily fall on your loved ones.
Cheap aluminum ones often come with bent metal legs and scratches (poor shipping). The majority of them are also not entirely water-proof, wobbly and unsafe to be sitting under. They also tend not to last longer than 3-4 years.
Custom pergola can cost $30 000, $80 000 or even $150 000.
The fact that they are expensive - doesn't mean they are quality.
Often what you're paying is just unnecessary 5-7 middlemen and their profit margins in the outdated home improvement supply chain.
We cut these middlemen and use the highest quality standardized manufacturing process.
This way, we can invest more into raw materials and craftsmanship and ensure superior quality equal to any of the custom pergola and, in many cases, surpassing it.
10-years minimum and covered by our limited warranty, but it's built to last at least 30 years with good upkeep, cleaning, and basic maintenance.
We offer a 10-years limited warranty on our pergolas against any manufacturing defects, including the aluminum and the manual louver opening and closing mechanisms.
Features and Characteristics
Option 1: Width: 10 ft, Length: 10 ft, Height: 8.2 ft (you can check the last images on the pergola page for measurements drawing)
Option 2: Width: 10 ft, Length: 13 ft, Height: 8.2 ft (you can check the last images on the pergola page for measurements drawing)
Option 3: Width: 13 ft, Length: 19 ft, Height: 8.2 ft (you can check the last images on the pergola page for measurements drawing)
No, the height is not standardly adjustable; it's set at 8.2 ft.
As a workaround, if you want to shorten it, you can cut the legs (this will void the warranty).
Yes, our Hanso pergola can withstand almost hurricane-force winds (when appropriately mounted), heavy snow loads, rain and intense heat. It's durable and heavy-duty.
8.2 pounds per square foot
It's tested and certified to withstand the early beginning of hurricane-force winds and has a rating of up to 62 mph (if appropriately mounted).
For reference, at 62+ mph, widespread damage occurs like larger trees blown over and uprooted.
These models can withstand a variety of typical weather
The S-shaped blades on the roof direct rainwater into the guttering system, which then channels the water down through the legs, internally.
In the event of extreme weather phenomena or torrential downpours, minor leakage may occur. This is because the drainage system may struggle to handle the sheer volume of water, causing it to overflow, akin to the guttering on a house or an external drain.
Yes, the pergola is fully rust-proof as it's made from high quality aluminum (6005 T5 alloy).
Hanging a hammock or hanging chair in Hanso pergola is not advisable.
Yes, the pergola can be moved once installed, it can also be disassembled if you're moving a house.
Our Hanso pergola is practically maintenance-free so you don't need to worry about servicing them. The frame can be washed with cleaning materials and also jet washed every few months. The gutters can also be cleared with a jet wash.
It is made from powder-coated, high-quality aluminium (6005 T5 alloy).
Design and Sustainability
Yes. You can order pergola's spare parts. Just contact our support at firstname.lastname@example.org
Simple. You buy it, assemble it, try it, and if you do not like it within the first 100-days, you contact us, ship it back and get a refund.
We're proud to tell you that our return rate is less than 0.1%, only 1 in 1000 pergolas we sell get returned.
The expected manufacturing & shipping time is 8 to 12 weeks.
Keep in mind that we're experiencing extraordinarily high demand, and manufacturing & shipping times may change.
At this time, we do not support cash on delivery.
You can expect the package to weight 250 to 350 lbs depending on specs and size.
Construction and Assembly
Sadly currently, we can't offer an installation team ourselves due to our business model (we pass these savings to you), but you can find a suitable local partner via our 3rd party installation partner www.angi.com that will do this for $250-$600.
Alternatively, 2 people should be able to easily assemble it themselves in 2-4 hours even without any prior experience.
Yes, it's as easy as assembling any self-assembly furniture (like IKEA). No prior skills or knowledge are needed; even two grandmas did it in our testing.
We have an assembly manual and tools that come with our Hanso pergola, and it takes 2-4 hours and 2 people to assemble fully.
You can find a full assembly video and instructions on our assembly page.
The pergola can be set up and fastened onto a range of flat, stable surfaces, provided that the dimensions of the space are suitable.
Compatible surfaces include concrete, resin, paving slabs, wooden and composite decking, porcelain tiles, and various other types of tile.
While it’s not strictly necessary, we do suggest placing concrete pads beneath the porcelain tiles at the points where the pergola’s feet will rest, or even opting for a full concrete base instead of sand or hardcore.
This can help enhance the structure’s stability and longevity.
2-4 hours and 2 people. You can find a full assembly video and instructions here on our assembly page.
Screens and Accessories
The Hanso screens are there to protect you from sun, light wind and rain. It also provides you with some privacy.
We also offer comfort heat lamps that you can easily attach to the roof of your Hanso pergola.
Hanso screens can support light winds. For stronger winds, we recommend you retract the screen to avoid being damaged.
5 Stars Support
Our representatives are available Mon-Fri, 8 am to 9 pm:+1 760-280-6099
Chat With Us
Hanso experts are here to help you with your questions.Chat Now